Privacy Policy

Effective Date: May 1st 2025

At Ziba Med Spa, your privacy is a top priority. This Privacy Policy outlines how we collect, use, protect, and disclose your information when you visit our website [www.zibamedspa.org] or use our services. By using our website, you consent to the practices described below.

 

1. Information We Collect

A. Personal Information You Provide:

When you interact with our site, schedule an appointment, or contact us, we may collect:

• Name, email address, phone number
• Date of birth and address (if applicable)
• Health-related information relevant to your treatment (if submitted via form)
• Payment and billing details (processed via secure third-party services)

B. Automatically Collected Data:

We may collect technical data through cookies and analytics tools:

• IP address and device/browser type
• Pages visited, time spent, and referral links
• Location data (if enabled)

 

2. How We Use Your Information

We may use your information to:

• Schedule appointments and deliver requested services
• Communicate regarding bookings, reminders, and updates
• Process payments securely through trusted third parties (e.g., Stripe)
• Improve our website’s user experience and content
• Send promotional emails or offers (only with your consent)

 

3. Cookies & Tracking Technologies

We use cookies and analytics (like Google Analytics) to monitor website performance and user behavior. You may disable cookies via your browser, but this could affect your browsing experience.

 

4. Sharing of Information

We do not sell or rent your personal data. We may share it only:

• With third-party service providers (e.g., website host, EMR software, payment processors)
• When required by law or to protect our rights and safety
• With your explicit consent

All third parties are required to keep your information secure and confidential.

 

5. Data Security

We implement appropriate technical and organizational measures to protect your information. While no system is 100% secure, we take every precaution to safeguard your data.

 

6. Your Privacy Rights

If you reside in California, under CalOPPA and CCPA, you have the right to:

• Know what personal information we collect and how it’s used
• Request access to or deletion of your data
• Opt out of marketing communications

To make a request, please email us at privacy@zibamedspa.org.

 

7. HIPAA Compliance

Any health-related information shared through our contact forms or booking system is handled in accordance with HIPAA guidelines and our secure, HIPAA-compliant EMR platform.

 

8. Children’s Privacy

We do not knowingly collect personal data from children under 13. If we learn we’ve collected data from a child without parental consent, we will delete it promptly.

 

9. External Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies before providing any personal information.

 

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised effective date.

 

11. Contact Us

If you have any questions or concerns about this policy or how we handle your data, please contact us:

privacy@zibamedspa.org
Ziba Med Spa, 18556 Ventura Blvd, Tarzana, CA 91356
www.zibamedspa.org